How Delta does blogging right. If you and your company are thinking of starting a business blog, definitely take a good look at what Delta Airlines is doing with their corporate blog. They really “get” it.
Entries Tagged as 'customer service'
Corporate Blog Spotlight: Delta Airlines
February 12th, 2009 · 1 Comment · Blogging, customer service, Success in Business
Tags: b2b·b2c·blog·Blogging·btob·btoc·business blogging·business blogs·business success·corporate blogging·corporate blogs·customer service·marketing·new media·transparency·web 2.0
Local Nashville Stores Know How to Do Customer Service
January 29th, 2009 · No Comments · customer service, Success in Business
These examples are not about heroic efforts made by store personnel – they are stories of plain-old, everyday, great customer service; the kind that keeps people coming back again and again.
Tags: bellevue·business·customer service·local·nashville pet products·success·Tennessee·tn·walgreens
The New Hyundai Motors Assurance Program: Ramping Up Customer Service
January 12th, 2009 · No Comments · customer service, Success in Business
Not sure how to do customer service right? Take a look at Hyundai Motors. Ten years ago they instituted “America’s Best Warranty” – 10 years or 100,000 miles. No other car dealer even attempted to match it. Now Hyundai is introducing Hyundai Assurance – buy a car from Hyundai, and if you lose your job in the next 12 months, return it with no further obligation and no black marks on your credit record.
Tags: business·customer service·customer-centric·empathy·Hyundai·marketing·success
